Frequently asked questions
How long does delivery take?
Orders are typically processed within 1-3 business days. Once shipped, standard shipping usually takes 7-15 business days depending on your location. You will receive a notification email with tracking information as soon as your package is on its way.
What is your return policy?
To initiate a return, please contact us at contact@cnplifescience.com with your order number and the reason for the return. We will provide you with the return address and instructions.
How can l track my order'
Once your order has been shipped, we will send you an email with a tracking number and a link to the carrier's website.
Can l change my order details?
We aim to process orders as quickly as possible. If you need to make changes or cancel your order, please contact our customer support team at contact@cnplifescience.com within 12 hours of placing your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
